Privacy Policy

Last updated: January 29, 2026

1. Introduction

At Pottery Pass, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our application.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version.
• Studio Data: includes information about your studio pieces, kiln schedules, and customer records.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To provide and manage your subscription.
• To send SMS and email notifications to your customers as part of our core service.
• To manage our relationship with you.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use secure, scalable database management and perform regular backups of all studio data.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at hello@potterypass.com.